- #RAZER SYNAPSE ONLY SHOWING STATS INSTALL#
- #RAZER SYNAPSE ONLY SHOWING STATS DRIVERS#
- #RAZER SYNAPSE ONLY SHOWING STATS UPDATE#
RΛZΞR was founded in 1998 in San Diego, California by CEO Min-Liang Tan and President Robert "RΛZΞRguy" Krakoff in a tiny shared office with a couple other gamers.
#RAZER SYNAPSE ONLY SHOWING STATS DRIVERS#
if the PC detects any new razer driver updates either via the razer driver clean-up tool or via windows updates for razer drivers and requires a restart this often causes the issues in point 1 to reoccurĩ.A subreddit for discussion of RΛZΞR brand gaming products.
#RAZER SYNAPSE ONLY SHOWING STATS UPDATE#
That when updating razer cortex client from version 9 to version 10 this update results in the issue in point 1 being synapse closing when being moved from one screen to the other reoccurringħ the issue in point 1 happens intermittently without any changes being made and commonly affects both razer synapse and razer central but primary razer synapseĨ. The same applies to the cortex with the current build version installed being 10.0.25.0.0 but razer central detecting that the razer cortex version installed is 9. That being razer synapse 3.7.531.52416 is installed but razer central updates the synapse client installed is 20220617 When repairing the razer synapse program from the exe file it reinstalled a current 3.7.531.52416 build, but when running the razer central 7.5.0.284 check update function, razer central detects a different build version for both razer synapse and razer cortex then what is actually installed When proceeding with the synapse modify function despite only selecting the razer synapse it uninstalls razer cortex, why there shouldn't be any program dependency between the two or why it need to uninstall the cortex to modify the synapse When Modifying Razer Synapse via the apps and feature program menu despite it detecting a update in synapse when there is no updated client, as per the screenshots from the last two days showing the current 10.x cortex and current build on synapse being in use
#RAZER SYNAPSE ONLY SHOWING STATS INSTALL#
Razer Synapse and Razer Cortex both supposedly support 圆4 bit system and install the applications in an 圆4 program file environment but running x86 or 32 bit components and application and background processes, various razer cortex software, primarily razer synapse but also affecting razer central and razer crashing when being moved from one monitor to another The following was also given to your Support team and the speedcross insider razer rep last weekįurthermore, once your dev team have reviewed all the data if your dev team can kindly address all of the following with a RCA summary and suggested fix or explanationġ. I also realize both the razer cortex logs and synapse logs I uploaded in the support ticket were captured without replication of the issue, I try to replicate the above issues and capture new logs, can you provide the link to the cortex log capture tool like the one I found seem outdated/old I still however have issues with both apps that when I move them from one screen to another both applications crashįurthermore, razer cortex application settings tabs seem to also have issues when I try to navigate to another settings tab in the app it does not change the menu settings tabs and the only way to open another menu tab is to close out of the application settings and reopen it but it still only allows to toggle from general to one settings tab only So just an update i was able to configure both razer synapse and razer cortex so that I can change the window size, although the ability to do so is still extremely limited, it at least allows me to change the window size between 2-10 percent of the original size I also uploaded the log files to both of those cases Looks like I razer two duplicate support cases with razer support, I've also tried changing around the synapse.exe properties both disabling full-screen optimization, running as administrator, registering the program for a restart, and changing higher DPI settings to see if it made much of a change, it didn't really one of the changes allowed me to change the size of the window slightly but that's about it, also i have this weird problem now with both razer cortex and razer synapse that whenever i try to move the application from the screen it opens up to another the program stops responding and crashes Thanks not sure how much help they will be as since my post I've tried to both repair the razer software, both razer central, cortex, and synapse as well as update all the razer apps and done a complete installation and reinstall Let's continue our conversation privately. Razer.Speedcr0ss Hi JCM4469! Can you send me your Razer Synapse 3.0 logs via PM so I can kick start an investigation? Save the files via any online drive, then paste the accessible link in your message.
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